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IT Service Architecture
ITIL® Service Transition
ITIL® Service Transition
(608 reviews)
Classroom Training
Price : $ 2895
Date : Oct, 23rd 17 (3 days)
United States
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Price : $ $ 399
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PMP® Exam Prep Bootcamp

ITIL® Service Transition  ( United States )


Service transition includes the management and coordination of the processes, systems and functions to package, build, test and deploy a release into production and establish the service specified in the customer and stakeholder requirements.
It helps to plan and manage the change of state of service in its life cycle.

 

Online Self – Paced Learning: Our versatile ITIL® Intermediate ST online training is designed to meet the requirement of self-learning candidate. The E-learning content is self-explanatory and consist of quiz and exercises at the end of each session. The ITIL® Intermediate ST E-Learning content is aligned to Governing Body and is sufficient for one to self-prepare for an ITIL® Intermediate ST examination.

 

Money back Guarantee: 10 Days Full money back guarantee if not satisfied with the quality of the training, do not hesitate as for refund. We value your money, we will ensure you pass the exam even after just going through the E-Learning, speak to our training consultant.

 

ITIL® Expert Facilitator Support: Write to us with your queries and get it answered by our SME’s. Do not hesitate, if you have questions even while going through Self Learning training ask us, we are always eager to help.

 

Practices Papers: Get practice test papers to prepare for your ITIL® Intermediate ST, our Practice Test papers are designed same as actual exam, by going through Practice Test Papers you will have the same feel of the exam and it will build confidence before taking the actual exam.

 

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ITIL Service Transition training from VMedu Partnered Sprintzeal’s makes sure that changed services satisfy the needs of customer and business expectations.

The goals of service transition:-

Plan and manage the capacity and resources required to package, build, test and deploy a release into production
Provide a consistent and rigorous framework for evaluating the service capability and risk profile before a new service is released
Establish and maintain the integrity of all identified service assets and configurations
Provide good quality knowledge and information to expedite effective decisions about promoting a release
Provide efficient, repeatable build and installation mechanisms to deploy releases to test and production
Ensure that the service can be managed, operated and supported in accordance with service design.

During service transition, the following organizational elements need support:

  1. Service Strategy
  2. People
  3. Process
  4. Technology
  5. Suppliers of the service
  6. Organizational culture
  7. Governance
  8. Risk

 

The scope of service transition 
It includes the management and coordination of the processes, systems and functions to package, build, test and deploy a release into production and establish the service specified in the customer and stakeholder requirements.

The following activities are excluded from the scope of service transition best practices:

  1. Minor modifications to the production services and environment, for example, replacement of a failed PC or printer, installation of standard software on a PC or server, new user
  2. Ongoing continual service improvements that do not significantly impact the services or service provider’s capability to deliver the services, for example, request fulfillment activities driven from service operations
  3. Service transition processes
  4. Knowledge management  
  5. Change management  
  6. Release and deployment management
  7. IT service asset and configuration management  
  8. Service validation and testing

1.  A minimum 21 hours ofinstruction with an Accredited Training Organisation (or an accreditede-learning solution).
 2.  ITIL Foundation Certificate in IT Service Management

Two years of experience in the field of IT is highly desirable. Candidates should also spend some time reviewing the syllabus and the ITIL® Service Transition publication to prepare for the exam

1. Tell me about LVC training?
It is a live training conducted online by live streaming class. You can clear your concepts and doubts during the training.

2. Whom I can contact for any enquiries?
You can do live chat with our experts or you can also mail us at info@sprintzeal.com.

3. Are you an ATP to offer this training and certification?
Yes, we are an ATP of AXELOS (Peoplecert) through VMedu to conduct this training and certification.

4. What will I get along with this training?
You will have access to the online e-learning and practice tests along with the training.

5. What is the duration of training?
Training duration will be of 2 days.

6. Who can attend this training?
There are no prerequisites for this course, individuals must have some experience in IT field.

7.  What to do after this course ?
After this, you can proceed along with above Expert and Intermediate level ITIL exams

8. What are the criteria for this exam?
There are no eligibility criteria for attempting the exam.

Questions are of Multiple choice type
70% is the passing
90 minutes’ duration
Closedbook examination

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