ITIL OSA Training and Certification

33k + Learners

ITIL® Operational Support and Analysis training focuses on offering a solid understanding of IT principles, processes, and aspects. ITIL® OSA training and Certification ideal for IT service management professionals. This certification training establishes the ability to apply support and analysis in service management. This ITIL certification acts as a key module in the IT service management field and it also prepares you for the ITIL® OSA exam. The main aim and focus of the ITIL OSA course are on the operational level and activities, methods and approaches. 

Modes Of Training

Key Features

  • 3/6 Day Live Online Classroom Training. We are a ATO (Accredited Training Organization) of AXELOS - Peoplecert, we assure you the standards. 
  • Live Training No Replay, You Get To Speak to Trainer Live and Ask Questions Real Time.
  • Get 1 Year E-learning Access with High-Quality Audio-Video Lectures.
  • 1000+ Mock Exam Prep Questions and Get Live Class Recordings Post Training Life Time Access
  • Course Completion Certificate from Sprintzeal (REP ID - 4719)
  • Request For EXAM Voucher After Completion of Training (Extra Charges Apply)
  • 100% Moneyback Guaranteed - We Assure you'll Pass the Exam After Taking Our Training Classes
  • Best Price Guaranteed in the Training Industry. Trained Over 26000+ Delegates Globally

Key Features

  • 3 Day instructor-led ITIL Certification Classroom Training . We are an ATO (Accredited Training Organization) of AXELOS - Peoplecert, we assure you the standards. 
  • Only ATOs have the license to offer training courses that incorporate the official AXELOS trademark. Being an ATO of AXELOS - PEOPLECERT, we have trained over 26000+ delegates globally. 
  • Exam Voucher from PeopleCert - AXELOS
  • 1000+ Mock Exam Prep Questions
  • Course Completion Certificate from Sprintzeal (REP ID - 4719) and Soft Copy of Training Material 
  • Exam Cost is Included In the ITIL Operational Support and Analysis Course Fee
  • 100% Moneyback Guaranteed - We Assure you'll Pass the Exam After Taking Our ITIL Certification Training Classes
  • Best Price Guaranteed in the Training Industry. Trained Over 26000+ Delegates Globally

Upcoming Batches

  Ashburn VA

Live Online Training $ 1875
Traditional Classroom $ 5750
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Traditional Classroom Training Schedule

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Live Online Training Schedule

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What is the scope of ITIL Certification? How is the ITIL job market?

ITIL certification is currently high in demand and the ITIL methodology adopted by almost every IT Company. It is a globally recognized framework that is implemented in a diverse range of industries.

According to a global survey conducted by Indeed, the average salary of professionals with ITIL certification is $120,000.

A larger number of companies and industries are relying on the ITIL® framework and have adopted ITIL methodologies. There is a massive demand for ITIL certified professionals in the job market. 

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Live Online Training $ 1875
Traditional Classroom $ 5750

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ITIL OSA Training and Certification

ITIL OSA - Operational Support and Analysis Certification Training Overview

ITIL® Operational Support and Analysis course provides professionals with a unique opportunity to get a basic knowledge of the concepts of ITIL. The purpose of the ITIL certification is to impart, test and validate the knowledge of industry practices in service management. It enables you to master the key to ITIL OSA training and Certification processes and infrastructure on which the business can rely. Our ITIL OSA course offers hands-on experience and exercises which help participants learn about the practical application of the ITIL concepts, structure, and role in the organization.    

ITIL OSA - Operational Support and Analysis Training Course Objectives

  • Support users in using the actual service.
  • Minimize the impact of service outages on a day to day business activities.
  • Reduce incidents and problems.
  • Ensure that access to agreed IT services is provided to authorized personnel only.
  • It helps in selecting the best practices to assist the organization.   

One of the main objectives of the ITIL® Operational Support and Analysis is that the IT services are delivered effectively and efficiently with the utmost quality of service.  

Benefits and Skills Acquired from ITIL OSA Course - Operational Support and Analysis Training Program

The practices and skills required by the ITIL OSA training and Certification - Operational Support and Analysis certification themselves are building blocks in this field; some of the benefits of skills are:

  • Provide a framework for operations which helps in increasing the efficiency.
  • Reduce unplanned expenditures for both business and IT through optimized handling of services.
  •  It allows an organization to take full advantage of the services.
  • It helps learners get in getting acquainted with the best-practice methodology.
  • It addresses and teaches professionals to focus on the most important aspect of a business.
  • Increase the market value of a certified professional
  • It helps the professional sort and prioritizes the things that are of value according to the business standards.

 

Sprintzeal also offers training for many other IT Service Management Certification Courses like,

ITIL® Service Design

ITIL® Service Strategy

ITIL® Service Transition

ITIL® Service Operation

ITIL® Planning Protection, and Optimization

ITIL® Continual Service Improvement

ITIL® Planning Protection and Optimization

ITIL® Release Control and Validation

 

Exam Certification

The ITIL® Operational Support and Analysis exam comprises of 

  • Multiple choice examination questions
  • Eight questions per paper
  • 28 marks required to pass out of 40 that is 70%
  • 90 minute’s duration
  • Closed book

The ITIL Operational Support and Analysis certificate is valid for a lifetime. 

Yes, the candidate is allowed to retake the exam after a month of his/her first attempt. In case you take the exam before the end of one month, it will result in a void. 

Yes, the completion of all the videos is mandatory before taking up the final ITIL OSA training and Certification exam. This is to ensure the candidate is well acquainted with all the topics and well versed in the subject being dealt with. 

To familiarize yourself with the exam pattern of ITIL OSA Course, we conduct mock tests. Although it isn’t mandatory, taking up the mock tests is highly recommended for getting better results in the finals.

Yes, you can apply for re-exam. In the case of the failed first attempt, you need to wait before applying for the ITIL OSA exam for the second time. However, most of the candidates taking our ITIL OSA training pass the exam in just one attempt.

Yes. Customers can contact us either by phone or chat if they need help with completing the application form for ITIL OSA training and Certification or in case of any other course-related queries. 

The certification cost for ITIL certification training varies with the country. To know the training and certification cost for this course in your region, scroll to the top of this page. For more details regarding the cost, you can reach out to our support team at Click Here  

4.7 out of 5.0
2k Total number of Reviews 89.5%;
Aggregate Review Score 78.2%
4.7 Star 92.3%
Course Completion Rate 72.2%

Sprintzeal Participant Reviews

Ravi Kumar

Ravi Kumar   Sep 25th, 19

The firm is very welcoming and the exam for the ITIL v4 itself went really well. the provide excellent learning materials and real-time examples in the videos to understand the concepts.

Lindsay Farrell

Lindsay Farrell   May 25th, 20

Clear and informative course to prepare for the PMP exam. The content was laid out well, and you could tell the instructor, Biswa, had plenty of experience teaching the course. The additional material provided was also very helpful.

Jeferson Stabille

Jeferson Stabille   May 26th, 20

Thank you SprintZeal to assist me on my PMP journey !!!

In time, I would like also to congratulate my broker Steve Jones, because he has been there, above and beyond, in every aspect not only on the final sale, but at every bump in the road

Thank you again SprintZeal !!!

Judy Denny

Judy Denny   May 25th, 20

The support staff from Sprintzeal,Steve Jones, were very supportive in making this decision to take the PMP certification course. The course was very affordable and I was given an additional incentive to take another course which would supplement my knowledge which was the Agile course.

I was thinking about studying on my own for the exam but decided to sign up for the course on Sprintzeal to ensure that the material that I needed to study was accurate and efficient. I didn't want to waste anytime on taking the exam multiple times to pass due to being ill-prepared. The instructor Biswa, was great in covering what to know for the exam and I feel that the material he provided will prepare me to pass the exam my first time with confidence. Thank you for this opportunity and I look forward to taking more certification courses through Sprintzeal.

 Margaret Tanner Glover

Margaret Tanner Glover   Apr 30th, 20

I found my instructor and the coordinator Alex Wood very easy to work with. They were VERY accommodating to my schedule, and I was very happy with the training, the presentation of the material and the quizzes that the instructor walked the class through at the end of each Chapter. I will take another class from them again.

Murali Thimmegowda

Murali Thimmegowda   Aug 6th, 19

PSM 1 training by Sprintzeal was excellent. The trainer was very good and provided excellent training in a simple manner with lots of workshops, practices, and scenarios. I recommend Sprintzeal for PSM /CSM training.

Susan Combs-Foushee

Susan Combs-Foushee   May 25th, 20

Sprintzeal's preparatory course for PMI's "Project Management Professional" certification provides the knowledge base and test-taking strategies needed to pass the exam.The course fee includes all the study materials and the instructor guidance needed to succeed!

I highly recommend this experience and will consider taking additional Sprintzeal training courses in the future.

James Johnson

James Johnson   Jul 3rd, 19

PMP Bootcamp Learned so much during the 4-day training PMP Bootcamp. Had an amazing instructor (Gabbi), who shared the first-hand experience of what we could expect working as a certified PMP.

Kevin Henderson

Kevin Henderson   Feb 18th, 20

Overall an excellent training opportunity. Dani is not only well versed in teaching from the PMBOK but more importantly, he has real-world experience which aided my understanding of the presented material. As a newcomer in project management, Dani was able to communicate in a manner in which I could easily understand the subject matter without diminishing the rest of the students learning opportunities. The only area that I asses that needs adjustment is that the slide used to conduct the class are not available for student download. It would be helpful if the course material was made available in order to better prepare for the exam.

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ITIL OSA Training and Certification

Sprintzeal ITIL OSA Training and Certification Certificate Holders work at 1000s of companies like

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Frequently Asked Questions

Our E-learning portal offers web-based training for over 100+ courses. The ITIL OSA training and Certification classes are conducted by a certified trainer with vast knowledge in the area and training experience. High-quality ITIL certification training videos are provided which can be accessed from anywhere in the world and at any time. ‌ The basic knowledge of using computers and access to a stable internet is all one needs to get the most of our online training.

In our classroom mode of training for ITIL certification offered , professionals can take up the course by attending classes the conventional way and get trained in a classroom environment. You can enroll in the upcoming batch for ITIL OSA training and Certification and join our industry expert trainers. Professionals can take up this offline form of training and attend classes in groups too. 

Live virtual classroom training is a personalized form of online training where the student and the trainer are live and face-to-face, discussing concepts and doubts. 

This mode of training for ITIL OSA course is preferred by professionals who wish to remove minor inconveniences that come with watching pre-recorded videos for training and by those who want the flexibility that classroom training fails to offer. 

 

 

Our training approach is

  • Practical
  • Goal-oriented
  • Structured
  • Effective and 
  • Affordable

Our approach will enable you to put your learning into practice. We have a proven track record of candidates passing the ITIL OSA exam and getting the certification in the FIRST attempt. 

Upon completion of the course, you will receive the course certification from Sprintzeal. Trusted by millions, we are the industry leader in providing certification courses across the globe. After clearing the final ITIL OSA exam, you will receive the ITIL certification from AXELOS, The Governing Body. We are an ATO (Accredited Training Provider) of AXELOS. 

Yes, certifications provided by Sprintzeal are internationally recognized. All the ITIL certifications are accredited by internationally recognized governing bodies and are registered trademarks of  AXELOS. We are an ATO (Accredited Training Provider) of AXELOS

Yes, you can learn all the courses offered by Sprintzeal. There are no limitations to learning courses and one can even get multiple certificates provided he/she completes the courses and clears the exam.  

You can get instant support on our live chat, can reach us on call 24/7 or request a call back to have your queries answered.

Certifications have undoubtedly become a major criterion for the job selection process, promotions and the certificate gained from Sprintzeal surely holds great value. This ITIL certification can certainly help one land a job, get a promotion, gain exposure to new areas of the field and advance your career.

The chances of getting a job increases manifold on getting certified. It surely acts as an add-on that gives you an edge over your competitors. However, since several other things are also taken into consideration by interviewers, we cannot give a 100% guarantee as a massive part of the selection depends on the interviewer and the candidate.

Recommended read - Top ITIL interview questions and answers

With over 200000+ professionals trained across the globe the success rate of Sprintzeal’s training programs is impressive with 99.6 %.

 

When you complete the training course, you will receive a course completion certificate from Sprintzeal. However, Sprintzeal does not administer the ITIL® Operational Support and Analysis certification, but once you have passed that exam, you will receive the prestigious ITIL® Operational Support and Analysis certification from the AXELOS.

Our Accreditations