ITIL Service Operation Training and Certification

45k + Learners

Our ITIL® Service Operation training focuses on the coordination and implementation of activities that enable a smooth and continuous flow of operations, products, and services during the IT service lifecycle. This ITIL® Service Operation module supports business operations and helps in taking control of new or changed services which in turn helps in planning and executing the actual efficiency.

Modes Of Training

Key Features

  • 3/6 Day Live Online Classroom Training. We are an ATO (Accredited Training Organization) of AXELOS - Peoplecert, we assure you the standards. 
  • Live Training - No Re-play Option but You Get Recordings of the Session. You Get to Speak to Trainer Live, Discuss and Ask Questions Real-Time.
  • Get 1 Year E-learning Access with High-Quality Audio-Video Lectures.
  • 1000+ Mock Exam Prep Questions and Get Live Class Recordings Post Training Life Time Access
  • 24 PMI PDUs and Course Completion Certificate from Sprintzeal (REP ID - 4719)
  • ITIL EXAM Voucher Included In The Course Price.
  • 100% Money Back Guaranteed - We Assure you'll Pass the Exam After Taking Our Training Classes
  • Best Price Guaranteed in the Training Industry. Trained Over 26000+ Delegates Globally

Key Features

  • 3 Day Instructor-led ITIL Certification Classroom Training . We are an ATO (Accredited Training Organization) of AXELOS - Peoplecert, we assure you the standards. 
  • Only ATOs have the license to offer training courses that incorporate the official AXELOS trademark. Being an ATO of AXELOS - PEOPLECERT, we have trained over 26000+ delegates globally. 
  • Exam Voucher from PeopleCert - AXELOS
  • 1000+ Mock Exam Prep Questions with ITIL Certification Training Material 
  • 24 PMI PDUs and Course Completion Certificate from Sprintzeal (REP ID - 4719)  
  • Exam Cost is Included In the Course Fee and Soft Copy of Training Material is Provided
  • 100% Moneyback Guaranteed - We Assure you'll Pass the Exam After Taking Our ITIL Certification Training Classes
  • Best Price Guaranteed in the Training Industry. Trained Over 26000+ Delegates Globally

Upcoming Batches

  Ashburn VA

Live Online Training $ 1875
Traditional Classroom $ 5750
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Traditional Classroom Training Schedule

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Live Online Training Schedule

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$ 1875$2812

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Corporate Training Solution

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What is the scope of ITIL Certification? How is the ITIL job market?

ITIL certification is currently high in demand and the ITIL methodology adopted by almost every IT Company. It is a globally recognized framework that is implemented in a diverse range of industries.

According to a global survey conducted by Indeed, the average salary of professionals with ITIL certification is $120,000.

A larger number of companies and industries are relying on the ITIL framework and have adopted ITIL methodologies. There is a massive demand in the job market for professionals with ITIL Certification. 

Scheduled Dates

Live Online Training $ 1875
Traditional Classroom $ 5750

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ITIL Service Operation Training and Certification

ITIL Service Operation Certification Training Overview 

ITIL® Service Operation course covers overall concepts, processes, policies, and methods in dept in the service lifecycle. This ITIL certification course mainly focuses on the processes, principles, and technology. The main objective of this ITIL certification - Service Operation is to ensure that the required IT service works efficiently and effectively and as per business requirements. ITIL Service Operation plays a key requirement that helps in improving the services.  

ITIL Service Operation Training Course Objectives

  • Support users in using the actual service.
  • Minimize the impact of service outages on a day to day business activities.
  • Reduce incidents and problems.
  • Ensure that access to agreed IT services is provided to authorized personnel only.
  • It helps in selecting the best practices to assist the organization.   

One of the main objectives of the ITIL® Service Operation program is to ensure that the IT services are delivered effectively and efficiently with the top quality.  

Benefits and skills acquired from ITIL Service Operation Training Program

The practices and skills required by the ITIL® Service Operation certification training themselves are building blocks in this field. Some of the benefits of skills are:

  • Provide a framework for operations which helps in increasing the efficiency.
  • Reduce unplanned expenditures for both business and IT through optimized handling of services.
  •  It allows an organization to take full advantage of the services.
  • It helps learners get in getting acquainted with the best-practice methodology.
  • It addresses and teaches professionals to focus on the most important aspect of a business.
  • Increase the market value of a certified professional
  • It helps the professional sort and prioritizes the things that are of value according to the business standards.

 

Sprintzeal also offers training for many other IT Service Management Certification Courses like,

ITIL® Service Design

ITIL® Service Strategy

ITIL® Service Transition

ITIL® Planning Protection, and Optimization

ITIL® Continual Service Improvement

ITIL® Operational Support and Analysis

ITIL® Planning Protection and Optimization

ITIL® Release Control and Validation

 

 

 

Exam Certification

The ITIL® Service Operation exam comprises of 

  • Multiple choice examination questions
  • Eight questions per paper
  • 28 marks required to pass out of 40 that is 70%
  • 90 minute’s duration
  • Closed book
  • Online and paper-based exam

ITIL® Service Operation - This ITIL certification is not restricted to any time period and will not expire. It is valid for a lifetime. 

Yes, the candidate is allowed to retake the ITIL certification exam for the service operation level after a month of his/her first attempt. In case you take the exam before the end of one month, it will result in a void. 

Yes, the completion of all the videos is mandatory before taking up the final ITIL certification exam. This is to ensure the candidate is well acquainted with all the topics and well versed in the subject being dealt with. 

To familiarize yourself with the ITIL certification exam pattern for the service operation domain, we conduct mock tests. Although it isn’t mandatory, taking up the mock tests is highly recommended for getting better results in the finals.

Yes, you can apply for re-exam. In the case of the failed first attempt, you need to wait before applying for the exam for the second time. However, most of the candidates taking our ITIL certification training pass the exam in just one attempt.

Yes. Customers can contact us either by phone or chat if they need help with completing the application form for ITIL certification exam or in case of any course-related queries. 

The certification cost for ITIL certification training varies with the country. To know the training and certification cost for this course in your region, scroll to the top of this page. For more details regarding the cost, you can reach out to our support team at Click Here  

4.8 out of 5.0
3k Total number of Reviews 88.6%;
Aggregate Review Score 78%
4.8 Star 91.6%
Course Completion Rate 72.9%

Sprintzeal Participant Reviews

Ahmed Shahein

Ahmed Shahein   Apr 26th, 20

Enjoyed, great atmosphere although it online. Trainer is an expert in sharing and delivering knowledge. Sprintzeal management is great and very assisting and helping.

Liza Barrick

Liza Barrick   May 15th, 20

Overall, the course was highly in depth and interactive. The instructor had a great knowledge of the topic and explained the content in full. While the instructor was great, I did have a hard time understanding their accent and spent a decent amount of time trying to understand what was said rather than the content. Ultimately, I will have to re-listen to the recordings or teach myself the content I did not understand. I did have a few issues regarding the preparation of the program. It would be beneficial to the student to know exactly what the program will entail and what is expected of them such as: what technology is required, the level of participation, and the expected schedule of the program. The support team answered emails quickly, and sent out the recordings in good time. I believe this was a good experience to have and to prepare for the PMP test.

Rita Wiley

Rita Wiley   Sep 13th, 19

Tim was beyond amazing. Not only did he know his craft, but he was also able to explain it to a level someone with the lowest level of knowledge could understand, without insulting the intelligence. I came in with barely any formal knowledge of the PM world and ended leaving with way more competency. Tim mixed personal experience and PMI terms/processes/knowledge areas to increase my understanding (it worked). Loved this class, loved the teacher. I will definitely recommend this class and more specifically, the teacher to other coworkers, friends and family. Thank you!

Katrina Sarkisoff

Katrina Sarkisoff   Apr 26th, 20

Biswa was my teacher for the PMP prep and he was amazing I would defiantly recommenced for anyone interested n taking this course.

Josh Rhie

Josh Rhie   May 4th, 19

Awesome teacher and mentor!

David Carnell

David Carnell   Apr 4th, 20

I was very pleased with my PMP trainer and the content and materials. The slides were very well done and logical so you could learn the subject matter looking at the slides and listening to the trainer. The trainer was very patient and thorough in making sure that I understood the subject matter and made sure any questions i had or uncertainty was addressed. I am very pleased with my PMP training experience.

Claire Berman

Claire Berman   Mar 19th, 20

Biswa created different handouts and worksheets that helped with the reviewing and were external to what the book was providing. Instructor tailored examples to our actual careers to help make understanding easier and more relatable. The course overall was extremely interactive.

Aijaz Shaikh

Aijaz Shaikh   Sep 10th, 18

Indeed, A Great Learning Experience !!! I am very thankful for choosing Sprintzeal as my training medium for PMP. All the team members from Sprintzeal spent a whole lot of time with me right from the start of my application until my application was accepted by PMI. I am personally thankful to David Johnson and Alex Wood for all their assistance along the way. The training part from Sprintzeal has the class of its own. It has been such a good learning experience. I am jazzed to admit that Tammy (the instructor) made the entire journey of understanding PMP terminology and concepts a great experience. She is crystal clear about all of the mathematical concepts associated with PMP. This is really helpful in understanding the project management concepts She got the whole training properly structured and easy to follow Sprintzeal course material to meet the course learning objectives. She got right to the point and helped me understand all the important bits in a timely manner.. Tammy is very patient to answer our question and covered all materials within 4 days. Moreover, she shares her past real PM experience with us and make this class more "practical" and assist us to combine work experience with theory. I learned a great deal of knowledge as well as exam-passing-tips in this intensive/productive class. With Sprintzeal came Tammy, both of them are awesome. Thank you both.

Anjushree Bangre

Anjushree Bangre   Mar 3rd, 19

The training was good. It would be great with some case studies on important concepts. The practical examples of concepts would be better rather than just the concept definitions. Thanks, Akhil for providing me with the training.

Christi Sifri

Christi Sifri   Feb 13th, 20

Dani is a very knowledgeable project manager, with real-life experiences and stories. He was able to take the slides provided by Sprintzeal and know if they were from PMBOK 5 or PMBOK 6, what was enhanced, what was deleted, and apply an example that made sense to the topic. Dani's biggest challenge was the GoToMeeting process and landing back on the slide deck after providing additional information to teach a particular point. It is challenging to teach people on different coasts, but he was able to and respect the time difference.
Review of Sprintzeal: Alex reached out to me and walked me through the entire registration process, answering all of my questions and there were many. I was supposed to have a live class, but because I ended up being the only person that did not cancel they transferred me into an on-line class and have offered an additional class to make up for that. I received my PMBOX 6 book ahead of class and found everything very straight forward. I hope that the three mock tests and assistance in completing my application are as clear and efficient as the rest of this has been.
I have 4 stars for the slide reading and technical challenges to date.
Thank you - Christi

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ITIL Service Operation Training and Certification

Sprintzeal ITIL Service Operation Training and Certification Certificate Holders work at 1000s of companies like

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Frequently Asked Questions

Our online training offers web-based training for over 100+ courses. The ITIL certification classes are conducted by a certified trainer with vast knowledge in the area and training experience. High-quality training videos of ITIL service operation are provided which can be accessed from anywhere in the world and at any time. ‌ The basic knowledge of using computers and access to a stable internet is all one needs to get the most of our online training.

In our classroom mode of training for ITIL certification offered , professionals can take up the service operation course by attending classes the conventional way and get trained in a classroom environment. You can enroll in the upcoming batch of our ITIL certification training and join our industry expert trainers. Professionals can take up this offline form of training and attend classes in groups too. 

Live virtual classroom training is a personalized form of online training to get ITIL certification where the student and the trainer are live and face-to-face, discussing concepts and doubts. 

This mode of training for ITIL service operation is preferred by professionals who wish to remove minor inconveniences that come with watching pre-recorded videos for training and by those who want the flexibility that classroom training fails to offer. 

 

 

Our ITIL certification training approach for ITIL service operation course is

  • Practical
  • Goal-oriented
  • Structured
  • Effective and 
  • Affordable

Our approach will enable you to put your learning in practice. We have a proven track record of candidates passing the exam and getting the certification in the FIRST attempt. 

Upon completion of the course, you will receive the course certification from Sprintzeal. Trusted by millions, we are the industry leader in providing certification courses across the globe. After clearing the final ITIL Service Operation exam, you will receive the ITIL certification from AXELOS, The Governing Body

Yes, certifications provided by Sprintzeal are internationally recognized. All the ITIL certifications are accredited by internationally recognized governing bodies and are registered trademarks of  AXELOS. We are an ATO (Accredited Training Provider) of AXELOS

Yes, you can learn all the courses offered by Sprintzeal. There are no limitations to learning courses and one can even get multiple certificates provided he/she completes the courses and clears the exam.  

You can get instant support on our live chat, can reach us on call 24/7 or request a call back to have your queries answered.

Certifications have undoubtedly become a major criterion for the job selection process and the certificate gained from Sprintzeal surely holds great value. It can certainly help one land a job, get a promotion, gain exposure to new areas of the field and advance your career.

The chances of getting a job increases manifold on getting certified. It surely acts as an add-on that gives you an edge over your competitors. However, since several other things are also taken into consideration by interviewers, we cannot give a 100% guarantee as a massive part of the selection depends on the interviewer and the candidate.

Recommended read - Top ITIL interview questions and answers

With over 200000+ professionals trained across the globe the success rate of Sprintzeal’s training programs is impressive with 99.6 %.

 

When you complete the training course, you will receive a course completion certificate from Sprintzeal. However, Sprintzeal does not administer the ITIL® Service Operation certification, but once you have passed that exam, you will receive the prestigious ITIL® Service Operation certification from the AXELOS Institute.

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