Sprintzeal on COVID-19 Outbreak and Updates in Services.

By Nandini

Last updated on Mar 25 2020

Sprintzeal on COVID-19 Outbreak and Updates in Services.

Sprintzeal on COVID-19 Outbreak and Updates in Services.

Kindly read - Staff, Trainers, Customers, External Clients, Service Providers, etc.

With the outbreak of COVID-19 and it being declared as a pandemic, there's nothing more important to us than the well-being of our customers and employees. As coronavirus continues to spread, we want you to know we're doing all we can to support you and keep our services available. However, we currently have only limited staff to handle our operations and these employees are working remotely to ensure you get support.

Once the conditions are back to normal and all of our employees and all the departments begin to function as before, our services will be available 24x7 along with constant support and quick responses to resolve issues (if any).

Note to Clients, Trainers, Vendors: Our offices in most of the countries are facing the lockdown, like Australia, the USA, India, and the UK.

Due to this lockdown, most departments have been asked to stay indoors and they have voluntarily decided to get self-quarantined for the next 8 weeks.

Just like the whole world, even Sprintzeal is fighting to make sure we win from COVID-19 and our services to run smoothly. Kindly expect a delay in your payments, answering your queries, accounts team is not working, the procurement department is shut for time being, HR department is not operating. In fact, many departments are not working due to what's going on around. When things get back to normal, we will ensure everything is up and running smoothly. 

A part of our support team continues to work remotely to help customers in case of emergencies and technical issues. Your career growth has always been our priority and it continues to be. As the situation demands extreme measures, we see it as a social responsibility to ensure all our employees are safe and stay indoors. If you need help or have queries, please reach us at Click Here and we’ll try to reach you at the soonest.  

Although there may be increased wait times, we're still here for you.

And once our services are up and running, we’ll resolve all our customers’ issues promptly. We request your cooperation and patience.


At this time, we are working on helping you with the right resources. You’ll find helpful articles on COVID19 and other resources to help you stay updated with the information about professional certifications and training at Sprintzeal Blog

New update – We are offering Live Online Classroom Training for all courses and in all regions. This is to help our customers meet their lea learning journey isn’t hindered.

If you’re already registered with us and made the payment for classroom training, you can opt for our live online classes to undergo training at the comfort of your home without any additional charges. To support our participants get their certification, we have waived off rescheduling and other additional charges.

To help participants stay informed about the next possible course of action, we made some changes and updated our terms and conditions. Be sure to take a look at it. 

Meanwhile, keep learning and feel free to use our resources. You can opt for online training and get training from our expert trainers by interacting with him/her in the live online mode of training. This is a great opportunity to make learning a priority and gain new skills. To combat the predicted recession, getting certification is the surest way and we’ve decided to do our part in by making live online classes available to all our customers. Go through our website, explore the wide range of certification courses available, opt for a live virtual classroom training and we’ll connect you with a trainer. The trainer and participant can study and teach from home.

As the situation is critical, to prevent the spread of the virus and to protect the health of our employees, we are religiously following the guidelines issued by governments whilst trying to help our customers with their queries and concerns.

We will share updates on our websites, as soon as additional information becomes available. Kindly, stay updated with our site.

For more details – visit Sprintzeal

If you have any questions, email us at Click Here

During this challenging time, we’d like to thank you all for your continued support, patience, and understanding.

 

 

 

About the Author

Sprintzeal   Nandini

Content Creator at Sprintzeal

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