How Artificial Intelligence Has Made Understanding Consumer Buying Behaviour Easy in 2020

By Nancy S

Last updated on Mar 6 2020

How Artificial Intelligence Has Made Understanding Consumer Buying Behaviour Easy in 2020

AI and Consumer Buying Behaviour – Future of Marketing

 

In recent times, Artificial Intelligence has rapidly emerged and it is changing the way we have seen and known marketing. Surprisingly, AI is an asset considering the benefits it offers and will continue to offer provided we use it wisely. The major benefit is the positive impact it has made on enabling marketers to analyze and understand consumer  buying behavior.  

 

Marketers are studying the behavior of online users to increase the effectiveness of their marketing plans and strategies. Collection of data such as browsing patterns, searches, and views, has allowed marketers to understand the preferences of the audience better. 

 

In recent years, AI and Marketing have begun working in close association. Artificial intelligence and machine learning are rapidly becoming an integral part of many industries, including marketing.

 

With constant evolution in technology, AI has certainly changed marketing.

Nowadays, AI is continuously increasing its presence in a wide range of ways: from Siri to Chatbots and Google’s Alexa to predictive analytics, the list is quite long.

 

These applications and features of AI have already started revolutionizing the marketing industry.

 

Since AI has strongly impacted the marketing advertisers look for strategies and innovative ways to revolutionize their products, services, and campaigns.

 

The practice of collecting customer behaviors to predict future behaviors dates way back in 1998.

 

The companies do so by analyzing previous marketing campaigns and assessing how customers reacted to them.

 

With the help of AI, they learn what content receives the most positive engagements, therefore they show more posts of what customers want to see.

 

Now, let’s have a glance at how AI has influenced marketing.

 

 

AI and Consumer Buying Behaviour

 

AI and Consumer Behaviour offer good insights when closely related and used together. Retailers find a natural connection between AI and consumer behavior.

 

To gather evidence and analyze how consumers are shopping these days is so complex due to the availability of a large amount of data. This is made easy with AI.

 

When AI is mixed with human-produced data and information for analyzing consumer behavior the actual benefit of AI comes to the picture. 

 

Using AI to analyze the online buying behavior of the customer becomes essential to survive in the marketing world. 

 

With new AI features like customized marketing messages, customers are compelled to check out the offers being offered by the brand. All of this is the result of behavioral marketing. 

 

How is AI impacting consumer buying in marketing?

 

With changing time and advancements in technology, Artificial Intelligence—the latest trend—is contributing to consumer marketing. Below are some examples,

 

Strategic Decision Making

 

Machines with Artificial Intelligence are capable of making strategic decisions based on the data collected.

 

AI targets a certain set of audience and sends customized messages. This makes the audience feel more connected to the brand and encourages them to stay loyal to that particular brand. 

 

 

Better Sales

 

E-mail marketing campaigns have been an integral part of almost every marketing strategy. The traffic received via email portal contributes majorly to the sales. But, sending in the long form of emails and responding to the lengthy queries precisely is a tedious task.

 

With AI’s involvement in this, the text summarization feature has made a huge change.

 

AI allows the sales team to address issues swiftly and efficiently. In turn, this leads to a rising in sales and boosts overall profit. 

 

 

Improved and Relevant Search Results

 

There was a time when Google analyzed the user’s interests and needs through keyword usage. Today, with AI coming into the picture, it no longer relies just on keywords for improving search results.

 

With the latest AI technology, Google is capable of identifying high-quality, genuine content and rank it to the top whilst banning fraudulent and plagiarized ones.

AI is helping in the advancement of Digital Marketing training that is popular among marketers and SEO professionals.

 

Advancement in AI technology and the emergence of Artificial Intelligence concepts has removed all kinds of barriers even in the field of content publicity.

 

The search engine is smart enough to understand the complex language of words and their relation to searches online.

 

With AI features, users can easily find the information they are looking for; sparing them the time and efforts put in scrolling through tons of articles to find the most relevant one.

 

 

Tracking Experiences and Curating Content

 

How often do we find ourselves wishing a product had that one particular quality you’re looking for? Quite often, right?

 

We find several customers making requests and opening up about their expectations of a product they wish to buy or the one they’ve already bought.

Such feedbacks are valuable to product designers, content creators and several others related to making and selling of the product.

 

Writing compelling descriptions for the product regularly falls under the monotonous category of work. Although it requires creativity, writing the same kind of content over and over again can get boring.

 

In such times, AI’s deep learning technology can be your savior.

 

AI technology is capable of extracting relevant information based on user needs, activity and feedback and curates content accordingly. 

 

 

AI for Consumer Insights 

 

Marketers need to understand consumer behavior, needs, and expectations to serve them with relevant services.

 

Using the customer’s demographics and psychometrics when they browse the internet, AI collects the information related to their online behavior and analyze that data. 

 

A lot of information like buying frequency and brand preferences of the user is revealed by the data acquired through AI.

 

The involvement of AI helps sellers understand the needs and preferences of the consumer. By segmenting the audience, AI helps companies to understand what their customers want. 

 

AI helps to predict the purchasing behavior of their target customer in the easiest way possible.

 

 

Artificial Intelligence, its Role, and Impact

 

The President of the Future of Life Institute has aptly summarized artificial intelligence by quoting that 

 

Everything we love about civilization is a product of intelligence, so amplifying our human intelligence with artificial intelligence has the potential of helping civilization flourish like never before – as long as we manage to keep the technology beneficial”

 

We have already discussed the wonders artificial intelligence can do to the marketing because artificial intelligence involves a set of algorithms specially created to imitate the intelligence of humans.

 

Artificial intelligence solutions can help organizations and businesses by finding suitable creators using classification programs.

 

Also with the help of AI, it becomes easier to detect fake engagement, fraudulent influencers through analyzing the patterns.

 

Today the marketing teams operate under a lot of pressure. They need to deliver technology-based solutions to theme-based campaigns. Here, artificial intelligence helps.

 

Let’s have a close look at the role of artificial intelligence:

  • Analyzing the past behavioral patterns of the customer like purchase trends and queries
  • Clustering the data of the customer 
  • Automating 

 

 

AI Transforms Careers

 

AI assists businesses in making better marketing decisions and generates customer leads for their brand. 

 

Thus Artificial Intelligence will transform the job of a marketer in the same way it has transformed most of the things in our lives. 

 

This implies there will be new career paths and these AI jobs will be more exciting as compared to traditional marketing jobs.

 

Perhaps, the brands that will not switch to smarter ways to do their marketing will be lagging in this competitive world.

 

We have got a glimpse of how AI has impacted marketing. That’s why it becomes our concern to closely understand what artificial intelligence is all about.

 

Recommended Resource – Artificial Intelligence Certification Training

 

 

How can you Make a Successful Career in Artificial Intelligence?

 

Artificial Intelligence has revolutionized the traditional form of marketing and created a lot of career opportunities in this field.

 

Therefore, if you want to make a career in Artificial Intelligence the best way to learn about the basics of Artificial Intelligence and gain skills is by taking up training from a reputed and recognized Artificial Intelligence training provider.

 

After the completion of Artificial Intelligence training, you become a certified professional and the certification you acquire becomes valuable to your career.

 

One of the finest and comprehensive AI training is offered by Sprintzeal. They train professionals by offering AI certification courses from accredited trainers who hold industry experience and vast knowledge of AI.

 

This Artificial Intelligence training course is suitable for those who want to gain in-depth knowledge about AI principles and approaches. It is also available in a web-based training format,  you can find it at Artificial Intelligence Online Training.

 

Besides that, you can also explore other courses from Sprintzeal – All Courses and find the certification that’ll benefit your career.

 

For more course and certification related queries, you can send an email at Click Here or get instant help by on the chat with course expert.

 

 

Conclusion

 

We are living in a world where automation and continuous development are a new reality. The rise in application/usage of Artificial Intelligence has opened doors for numerous opportunities that were once beyond imagination. 

 

The same is the case with marketing, AI has made its impact in the marketing sector and the results are astounding.

 

The growth of behavioral marketing seems to be rocketing with the involvement of AI. Chatbots, personalized feeds and machine learning tools tracking behavior have turned the world of marketing upside down where traditional methods no longer bring needed results. With the implementation of artificial intelligence, marketing has certainly evolved.

 

For any business to grow and be competitive in the market, AI-driven solutions should be considered. Because customer satisfaction is the prime concern of the organizations, they invest in artificial intelligence to know customer behavior.

 

Artificial intelligence is something that marketers can depend on and is beneficial to both brands and consumers.

 

 

 

About the Author

Sprintzeal   Nancy S

Creator of Great Content

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