What is ITIL – Information Technology Infrastructure Library jobs and Certification Benefits

By Rohini Madhavi

Last updated on Mar 5 2020

What is ITIL – Information Technology Infrastructure Library jobs and Certification Benefits



What is ITIL?   

ITIL® (Information Technology Infrastructure Library) consists of a set of comprehensive concepts and practices that focus on strengthening the bond of IT services with the business management area and improves customer satisfaction.

If you are from the IT industry, you will probably be aware of the hype and popularity ITIL has gained lately.

To give you some background details, the ITIL framework was first developed in the 1980’s by the British government’s CCTA (Central Computer and Telecommunications Agency). Soon after the publication, the number grew to 30 volumes and updated versions were published in the years 2001, 2006, 2007 and 2009.

The latest edition of ITIL available today was published in July 2011 and covers the full cycle of services and concepts required to deliver services to the customer.

Importance of ITIL

Considering the fact that the IT industry is constantly changing, it gets difficult to keep up with it.

There are several technologies, software, and tools being introduced into the market that twist the work pattern in the industry drastically. Plus, it gets difficult to screen out the trends that are promising from the ones that won’t last too long.

ITIL was one of these updates made to the IT industry back in 1980 and it is evident that this is something that only seems to be growing in demand with passing years. These sets of principles have become a commonly adopted practice by almost all organizations in the IT industry.


ITIL Job Market and Growth

ITIL has grown in popularity and its practice has been adopted by several organizations over the years. As many IT organizations realize the importance and benefits of ITIL practices, the demand for professionals with knowledge about ITIL is increasing.

With the positive impact ITIL has made on the organizations over the years, it continues to gain recognition and demand even today. The practices focus on the overall growth by providing insights into the roles and responsibilities of various departments and the skills to prioritize tasks in order to provide better services.

The candidates who are well versed with ITIL practice methodology are high in demand all over the world and the job market for ITIL certified professionals only seems to be growing in this field.

All over the world, several job opportunities with ITIL certification as a requirement are being posted.

Some of the companies hiring candidates with ITIL certification skills are Oracle, Sony, Boeing, IBM, and Microsoft. Professionals with ITIL certification are believed to be an asset to the organization since the skills acquired from undergoing ITIL training contributes to the reduction of costs and increase of productivity to a large extent.

To make the most of ITIL job opportunities and the growing market in the IT field, getting ITIL certified is the best way. Several training providers are offering the ITIL course.

The most widely adopted mode of training is ITIL online training as it allows working professionals to attend the ITIL training without having to compromise with their work schedule.

Before discussing this further, let’s take a look at the basic information of ITIL courses,

ITIL certification is offered in three levels: Foundation, Intermediate, and Advanced.

On completion of the ITIL course, the candidate will be required to take the exam in either online or paper-based formats.

The exam pattern contains 40 multiple choice questions that need to be completed in a duration of 60 minutes.

Benefits of Getting ITIL Certified

IT professionals hold one or many ITIL certifications are valued by several organizations. Earlier, only large corporations adopted the ITIL methodology but with changing time, today, even several middle and small-sized businesses are adopting ITIL practices.

Hence, there’s a huge requirement of professionals who are skilled in ITIL which has led to a drastic change in the job scenario.

Here are some of the benefits of taking up the ITIL course,

  • Hike in salary: If you are an IT professional working in the industry for quite some time now, the ITIL certification can act as a staircase you take for the promotion. Candidate with the extra skill set like the ones acquired from ITIL certification is often given preference for promotions.


  • Knowledge: Getting ITIL certified will help you gain comprehensive knowledge about IT service management and its relations with customer support.


  • Confidence: Get ITIL certified and you will surely find yourself being more confident about the work you are doing. This can lead to an increase in productivity.


  • Respect and Recognition: When you acquire a new skill, you will be admired and respected by the team members, colleagues, and even the boss. Plus, learning brings self-satisfaction.


  • Enhanced career opportunities: If you are planning to change jobs or if you are unsatisfied with the current one, getting ITIL certification will help you gain an edge over others which may either lead to a step further on the career ladder in the same company or it may lead to the arrival of a brand new job opportunity.

To get more clarity on ITIL and types of certifications, it is advised to research organizations and institutes providing good quality ITIL training. Look for the institutes that provide genuine information and help candidates with thorough knowledge in this regard.

As ITIL certification has become one of the most popular courses, several institutes are offering this course across the world.

Talking about the training providers, having trained over 260000+ professionals globally, Sprintzeal is one of the most reputed organizations providing ITIL training all over the world.

The ITIL training offered by Sprintzeal is certified by AXELOS.

Sprintzeal is an ATO (Accredited Training Provider) of AXELOS, the governing body for all ITIL Certifications. It offers a comprehensive course module guided by well-experienced trainers.

Plus, the certification provided is valid for a lifetime and the course fee is quite reasonable compared to other institutes. For beginners, the ITIL V4 Foundation Training is the best option. It deals with the basics and acts as a foundation and a prerequisite for all other intermediate level ITIL certifications.

List of ITIL courses offered

ITIL® Service Design

ITIL® Service Strategy

ITIL® Service Transition

ITIL® Service Operation

ITIL® Planning Protection, and Optimization

ITIL® Continual Service Improvement

ITIL® Operational Support and Analysis

ITIL® Planning Protection and Optimization

ITIL® Release Control and Validation

ITIL® Service Offerings and Agreements

For details about ITIL training, pricing details, schedules or any other course-related queries, you can reach us at Click Here or chat with our course experts to get your queries answered instantly.


About the Author

Sprintzeal   Rohini Madhavi

Senior Content Writer at Sprintzeal with a keen eye in Technical and other IT related domains

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