Top 7 Tools for WhatsApp HubSpot Integration in 2026

By Sprintzeal
Published on Sep 11 2025

Top 7 Tools for WhatsApp And HubSpot Integration in 2026

There’s no doubt that WhatsApp is the most popular platform for business communication as well as for personal chatting. On the other hand, when we talk about CRMs for managing customer data, sales pipelines, and marketing automation, HubSpot always comes top of the list. Both WhatsApp and HubSpot can be integrated, which provides:

- Keeping all conversations saved in HubSpot CRM
- Activation of automations and workflows from WhatsApp messages.
- This integration helps you to collaborate more effectively between different teams in a company.

The following mentions 7 tools you need to integrate WhatsApp and HubSpot effectively.

1. TimelinesAI
2. Twilio API + HubSpot
3. 360dialog
4. WATI
5. HubSpot + Zapier + WhatsApp
6. Respond.io
7. Freshchat
Conclusion

1. TimelinesAI

TimelinesAI WhatsApp HubSpot integration gives a simple and ready-to-use solution for businesses. Unlike other tools, timelinesAI aligns well with businesses of all scales due to the reason that there is no requirement for coding.

Features:

Shared Inbox –Manage multiple WhatsApp numbers across your entire sales and support team.
HubSpot Sync – All the external and internal talks are logged in HubSpot by itself.
Workflow Automation – Trigger HubSpot workflows when WhatsApp messages are received or sent.
Deal Management – Track deals and customer journeys directly from HubSpot.
Multi-Agent Support – Gives chat assignments to team members for faster responses.

Why Choose It:

- No need for a technical setup and coding
- It is designed keeping HubSpot users in mind.
- It keeps all the communications and interactions of customers in one place.

2. Twilio API + HubSpot

Twilio is a well-known communications API that allows businesses to build custom WhatsApp messaging solutions and connect them with HubSpot.

Features:

- Automation – Build personalized workflows for sending WhatsApp messages.
- Notifications alerts – instantly tell the sales team when a new lead contacts.
- Scalability – Scaled for large as well as for small businesses.

Ideal for:

- Great for enterprises with development teams.
- It can be customized, but it requires coding.

3. 360dialog

360dialog is a WhatsApp Business API provider that integrates with CRMs such as HubSpot. This is usually used for marketing and campaign-based communication.

Features:

Bulk Campaigns – Can send bulk messages to WhatsApp users for marketing campaigns.
Template Messaging – Use pre-approved WhatsApp message templates.
HubSpot Integration – Sync campaign results and customer replies into CRM.

Ideal for:

- Perfect for businesses in the marketing field.
- It is best for agencies and companies that use WhatsApp for promotional purposes.

4. WATI

WATI provides a simple way to manage WhatsApp communication and integrates with HubSpot CRM. It doesn’t require any coding for integration. Different businesses require different workflows, allowing you to customize them here.

Features:

Shared Inbox – Manage customer queries across multiple agents.
Chatbots – Customer responses and automated.
Lead Syncing – Save WhatsApp leads directly into HubSpot.

Ideal for:

- Affordable option for startups and small businesses.
- Not as advanced as TimelinesAI, but good for basic integrations.

5. HubSpot + Zapier + WhatsApp

Zapier is also a no-code automation tool that connects both WhatsApp and HubSpot CRM.

Features:

Pre-Built Zaps – Automate WhatsApp-to-HubSpot actions.
Activity Logging – Record WhatsApp conversations as HubSpot activities.
Workflow Triggers – Start HubSpot workflows from WhatsApp actions.

Ideal for:

- Flexible, especially for unique workflows.
- It can get expensive with multiple Zaps.
- Requires setup effort for scaling.

6. Respond.io

Respond.io is an omnichannel platform that also provides HubSpot and WhatsApp integration.
In this integration, contacts and chats are easily visible on respond.io, so agents always have information about customers or clients at hand during meetings.

Features:

Unified Inbox – It manages conversations in a single place.
Customer Journeys – Build flows across WhatsApp and other channels.
HubSpot Sync – Log data from WhatsApp into CRM.

Ideal for:

- Great for businesses engaging across multiple platforms.
- Also, do integrations with other platforms other than WhatsApp

7. Freshchat

Freshchat is a customer support solution that offers WhatsApp messaging with HubSpot integration.

Features:

Support Tickets – Turn WhatsApp chats into tickets.
Customer History – View customer details inside HubSpot.
Automation – Speed up responses with bots and templates.

Ideal for:

- A strong option for customer support teams.
- Ideal for service-heavy businesses needing HubSpot syncing.

Conclusion

The right tool for this type of integration can make your business communications run smoothly. Some of the tools require coding, and others do not, some tools require heavy customization or developer input, others are designed for quick setup and team collaboration.

The best tool is the one that is according to your business goals. By comparing features of tools like shared inbox, automation, etc, the business must choose the tool that not only saves time but builds customer relationships more effectively.

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Sprintzeal

Sprintzeal is a world-class professional training provider, offering the latest and curated training programs and delivering top-notch and industry-relevant/up-to-date training materials. We are focused on educating the world and making professionals industry-relevant and job-ready.