Our ISO/IEC 20000 Lead Implementer Certification Training offers a structured approach to understand the essentials of SMS implementation. From understanding to mastering the ISO/IEC 20000 requirements, this course equips you with the expertise needed to establish and manage an SMS effectively with implementation strategies and more. With a focus on practical exercises and real-world examples, you'll explore complex concepts of service management and gain insights into best practices for organizational improvement. Upon completion of the course, you'll be prepared to undertake the certification exam and earn the esteemed "PECB Certified ISO/IEC 20000 Lead Implementer" credential, validating your competence in implementing SMS based on ISO/IEC 20000-1 standards.
ISO/IEC 20000 Lead Implementer Key Features
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Sprintzeal's ISO/IEC 20000 Lead Implementer Certification Training is your gateway to mastering the details of service management systems (SMS) based on ISO/IEC 20000-1 standards. Over five immersive days, our comprehensive ISO/IEC 20000 Lead Implementer Certification Training equips you with the knowledge and skills needed to implement and maintain robust SMS frameworks, ensuring your organization delivers value and exceeds customer expectations. This course dives deep into the core principles and practices of service management, providing you with a solid foundation for effective implementation and maintenance of SMS.
Program Highlights
In-depth Learning Sessions
Engage in comprehensive lectures covering ISO/IEC 20000-1 requirements, implementation strategies, and industry best practices. Benefit from real-world examples and dynamic discussions led by seasoned instructors.
Practical Implementation Exercises
Apply your knowledge through practical exercises simulating SMS implementation scenarios. Sharpen your skills in planning, executing, and refining service management systems.
Interactive Training Environment
Collaborate with industry peers and experienced trainers. Participate in interactive sessions to exchange insights, address challenges, and deepen your understanding of SMS implementation.
Certification Readiness
Prepare thoroughly for the PECB Certified ISO/IEC 20000 Lead Implementer exam with targeted quizzes, exam-focused discussions, and comprehensive exam preparation.
Learning Objectives
By the end of the training, you will:
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Examination Details
The certification exam evaluates competence across several domains, including:
Certification
Upon successfully passing the exam, you'll earn the esteemed "PECB Certified ISO/IEC 20000 Lead Implementer" credential. This certification validates your expertise in implementing and managing SMS aligned with ISO/IEC 20000-1 standards, enhancing your professional credentials and career prospects.
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The training was good. It would be great with some case studies on important concepts. The practical examples of concepts would be better rather than just the concept definitions. Thanks, Akhil for providing me with the training.
I had the pleasant opportunity to follow the lessons of Toshal K. for the AWS Cloud Architect Associate, each explanation of the topics in the reference manual was followed by a meticulous investigation through the step-by-step creation of the inherent procedures. Overall, although I have not yet taken the exam, I can call it an extremely satisfying experience thanks to the availability and closeness of all staff members.
PMP Boot camp by Syed M. Quadri on 21-25 Oct 2019. Excellent class. Mr. Quadri presented sound information and gave logic advice that was helpful to tie the information together for memory. Great point on the ITTO's that I and O are nouns and TT's are verbs or actions
The training was direct to the point. The resource material is excellent.
Mohmmad Erfan gave the course in a very professional way he simplified the subject and made it easy to grasp I definitely recommend Sprintzeal for PMP exam prepration.
Lean Six Sigma Black Belt
Nice to take session with Ashish as he has very good insight on topics both theoretical and hands on. Also, he has a lot of experiences to share.
The support staff from Sprintzeal,Steve Jones, were very supportive in making this decision to take the PMP certification course. The course was very affordable and I was given an additional incentive to take another course which would supplement my knowledge which was the Agile course.
I was thinking about studying on my own for the exam but decided to sign up for the course on Sprintzeal to ensure that the material that I needed to study was accurate and efficient. I didn't want to waste anytime on taking the exam multiple times to pass due to being ill-prepared. The instructor Biswa, was great in covering what to know for the exam and I feel that the material he provided will prepare me to pass the exam my first time with confidence. Thank you for this opportunity and I look forward to taking more certification courses through Sprintzeal.
I found my instructor and the coordinator Alex Wood very easy to work with. They were VERY accommodating to my schedule, and I was very happy with the training, the presentation of the material and the quizzes that the instructor walked the class through at the end of each Chapter. I will take another class from them again.
It is really very nice experience for me to learn ITIL®V4 Foundation practices. Everything is defined in very well way. I strongly thankful to the trainer who has very good knowledge in this field. I recommend this course who want to learn more about ITIL.
This training is suitable for managers, consultants, project managers, and individuals involved in implementing and managing service management systems within organizations.
By attending, you'll gain a comprehensive understanding of ISO/IEC 20000-1 requirements, good practices for SMS implementation, and expertise in effectively managing service provision activities.
The training course consists of interactive sessions, practical exercises, and discussions based on real-world case studies. It's designed to facilitate engagement and enhance learning outcomes.
Basic knowledge of ISO management system standards and a general understanding of ISO/IEC 20000-1 are recommended. Familiarity with management system implementation principles is also beneficial.
Successful candidates can apply for the "PECB Certificate Holder in ISO/IEC 20000 Lead Implementer," an internationally recognized certification.
Upon completion, you'll be equipped with the knowledge and skills to effectively plan, implement, manage, monitor, and maintain a service management system based on ISO/IEC 20000-1 standards, enhancing your career prospects in service management.
Certification validity periods may vary depending on the certification body. Check with PECB’s Certification Maintenance Policy for information on certification renewal and maintenance requirements.
Yes, participants can retake the exam once for free within 12 months of the initial exam date.
For additional information, contact support@pecb.com or visit www.pecb.com for comprehensive details and assistance.
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Yes, Sprintzeal's courses are accredited and certified by leading accreditation bodies and industry organizations, ensuring quality and credibility in the training content and delivery.
Sprintzeal's training courses are delivered through multiple modes, including online self-paced learning, instructor-led virtual classrooms, and in-person classroom sessions, providing flexibility and convenience for learners.
Yes, Sprintzeal offers customizable training solutions tailored to meet the unique requirements and objectives of organizations, ensuring maximum relevance and impact on organizational growth and success. Contact Us to customize your training needs and know more about group discounts.
Yes, Sprintzeal's courses include certification exams conducted by accredited certification bodies, enabling participants to validate their knowledge and skills and obtain globally recognized certifications.
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