ITIL 4 Strategist – Direct, Plan And Improve

After the exam has been scheduled, payment has been made, the exam fee and voucher cannot be refunded.

Yes. Mock tests are conducted and sample questions are offered in the ITIL®4 DPI training offered by Sprintzeal. This is to help the candidate understand the exam pattern, locate knowledge areas they lack in Waldorf MD, and can work on.

The ITIL®4 Direct, Plan and Improve course Exam voucher is valid for one year. The candidate has to schedule the ITIL DPI exam within one year of completion of the training in order to redeem the exam voucher. After that, one has to buy a new exam voucher to appear for the exam.

The ITIL®4 Strategist: Direct, Plan and Improve course is led by our ITIL-certified trainers. They have vast knowledge and experience in IT service management.

Yes. The exam fee is included in the ITIL®4 Direct plan, and Improve course Training fee. We also offer exam voucher for our participants.

The ITIL®4 DPI Certification Managing Professional Transition Module certification has renewal process and it does not expire.

Our team of course trainers, subject experts and training assistants are committed to helping you clear the exam and get the certification in first attempt. They support participants throughout the training and also offers them assistance in exam application and certification renewals. Participants can interact with the trainer, get doubts cleared and seek assistance on subject matters during the training. Our training assistance and support team are available 24x7 to help participants get the best training experience.

We offer 24/7 support to customers and participants willing to or already undergoing a training program with Sprintzeal. Participants can reach out to us for support via email, chat, and phone. Our dedicated team will help you with queries, and resolve issues to help you get the most out of your training.

Yes, Sprintzeal provides flexibility in learning. We offer training programs in three modes - online, live online and classroom. Participants are offered recordings of every session. In case you miss a session, you can get the recording of the session.

Yes, you can cancel your training and reschedule it, if needed. Sprintzeal will refund the training fee. The training fee will be refunded after the deduction of the administration fee. To know more about it, you can read our Refund Policy.

We ask that you book the ITIL 4 Strategist Direct Plan and Improve Training about 2 to 3 weeks before the class date. This helps us prepare everything needed for a valuable and smooth training.