Our ISO/IEC 20000 Lead Auditor Certification Training equips you with the essential skills to excel in SMS audits. From grasping foundational SMS concepts to executing audits following ISO/IEC 17021-1 standards, this course emphasizes best audit practices and principles. Explore ISO/IEC 20000-1 requirements, audit planning, execution, and program management through practical examples and case studies. Upon completion, earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, validating your expertise.
ISO/IEC 20000 Lead Auditor Key Features
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Sprintzeal’s ISO/IEC 20000 Lead Auditor Certification Training is curated and designed by industry experts, covering 5 days to deliver a clear understanding of the ISO/IEC 20000 requirements and other essentials. This training course equips you with the essential competencies to excel in service management system (SMS) audits. Gain deep coverage of the core principles of SMS auditing and emerge as a proficient lead auditor capable of navigating the complexities of ISO/IEC 20000 standards. By the end of this training, you’ll be empowered with the knowledge and skills essential for conducting rigorous SMS audits in alignment with ISO/IEC 20000 standards.
Program Highlights
Comprehensive Lecture Sessions:
Engage in dynamic discussions and real-world examples to explore ISO/IEC 20000 requirements, audit principles, and industry best practices.
Practical Exercises:
Apply your expertise in simulated audit scenarios, refining your auditing acumen and sharpening your decision-making prowess.
Interactive Learning:
Collaborate with seasoned trainers and peers, exchanging insights, posing questions, and collectively addressing audit challenges.
Certification Preparation:
Elevate your readiness for the certification exam through targeted quizzes and exam-focused discussions.
Learning Objectives
By the end of this training course, participants will:
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This course is ideal for:
Expert Instruction: Learn from seasoned auditors and industry experts with extensive experience in SMS auditing and ISO standards.
Interactive Learning: Participate in dynamic lectures, hands-on exercises, and collaborative discussions to deepen your understanding and retention of SMS auditing principles.
Certification Preparation: Prepare with confidence for the certification exam using our comprehensive study materials and dedicated support.
Global Recognition: Earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, internationally recognized as a mark of excellence in SMS auditing.
Training Agenda:
Examination
The certification exam evaluates competency across key domains, ensuring a comprehensive understanding of SMS auditing principles and practices.
Certification
Upon successful completion of the exam, participants can apply for the esteemed "PECB Certified ISO/IEC 20000 Lead Auditor" credential, demonstrating mastery in conducting SMS audits based on ISO/IEC 20000-1 standards.
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My Security + Trainer , Mr Thomas Milkovic was an excellent trainer. I really enjoyed the 4days training here.
Biswa created different handouts and worksheets that helped with the reviewing and were external to what the book was providing. Instructor tailored examples to our actual careers to help make understanding easier and more relatable. The course overall was extremely interactive.
Sprintzeal PMP Boot Camp The boot camp gave me a comprehensive look at the PMP material. The instructor was very knowledgeable and offered many real-world applications of the principles. Further, I was able to ask questions which went otherwise unanswered in the previous video study course I purchased. I was able to connect the different aspects and highlight areas needing more attention. The instructor-led class was a tremendous benefit.
PMP Bootcamp Learned so much during the 4-day training PMP Bootcamp. Had an amazing instructor (Gabbi), who shared the first-hand experience of what we could expect working as a certified PMP.
Great PMP course and instructor. Would highly recommend.
I cannot express how great the instructor was and the overall content of the material. The way he taught was very clear in his method of teaching and provided a wealth of information about the CompTIA Network+. All my questions were answered and the class interaction was very good.
This course fulfilled all the needs to prepare me for taking the PMP Exam. The professor extremely had the experience in teaching the course and felt he answered all of our questions.
The instructor is very knowledgeable, very professional and friendly. we asked a lot of questions, he gave us a lot of tips and advice. Great materials, it covered everything. Thumbs up. Source - Trustpilot
The training was very worthwhile and Mahesh the trainer was extremely knowledgeable. He provided real-world examples that assisted greatly. The content was well written, understandable and valuable. I would highly recommend this company and class for others. Lastly, the sign-up and coordination for the class was good as well.
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Informative and practical approach of training session. Emphasizing more on the relevant tools that can be use depending on the project that you are working on.
Ideal for auditors, managers, consultants, and technical experts involved in SMS audits and ISO compliance within organizations.
Participants will gain a deep understanding of SMS principles, audit requirements, evidence collection, team leadership, and report preparation for ISO/IEC 20000-1 audits.
A fundamental understanding of ISO/IEC 20000-1 requirements and knowledge of audit principles are essential prerequisites for attending this training.
The training spans five days, covering topics such as SMS fundamentals, audit principles, on-site activities, audit closure, and exam preparation.
The certification exam consists of multiple domains covering SMS principles, requirements, audit concepts, program management, and is designed to assess competency comprehensively.
Upon successfully passing the exam, participants will earn the prestigious "PECB Certified ISO/IEC 20000 Lead Auditor" credential, globally recognized in the industry.
Certification validity periods may vary depending on the certification body. Check with PECB’s Certification Maintenance Policy for information on certification renewal and maintenance requirements.
Yes, participants can retake the exam once for free within 12 months of the initial exam date.
For additional information, contact support@pecb.com or visit www.pecb.com for comprehensive details and assistance.
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Yes, Sprintzeal's courses are accredited and certified by leading accreditation bodies and industry organizations, ensuring quality and credibility in the training content and delivery.
Sprintzeal's training courses are delivered through multiple modes, including online self-paced learning, instructor-led virtual classrooms, and in-person classroom sessions, providing flexibility and convenience for learners.
Yes, Sprintzeal offers customizable training solutions tailored to meet the unique requirements and objectives of organizations, ensuring maximum relevance and impact on organizational growth and success. Contact Us to customize your training needs and know more about group discounts.
Yes, Sprintzeal's courses include certification exams conducted by accredited certification bodies, enabling participants to validate their knowledge and skills and obtain globally recognized certifications.
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