Stakeholder Analysis and Stakeholder Management Guide

By Nandini

Last updated on Mar 22 2022

Stakeholder Analysis and Stakeholder Management Guide

Guide to Stakeholder Analysis and Stakeholder Management

 

Stakeholder Management is a process that allows you to understand better and manage your investments. It also helps you make informed decisions about when and how to sell your stakes in a company.

 

There are a few things that you must do to get started with stakeholder management:

  1. Understand the role of a stakeholder.
  2. Identify the stakeholders who will impact your decision-making process. This is stakeholder impact analysis.
  3. Assess the risks associated with each stakeholder and their impact on your decision-making process.
  4. Create a stakeholder management plan that outlines how you will manage each stakeholder's input into decision-making processes.

 

Stakeholder Management is a process where you hold a stake in the project and receive dividends as the project progresses. It allows you to make money while waiting for your investment to pay off.

 

Importance of Stakeholder Management

 

A stakeholder management system (SMS) helps investors and managers control their stakes in a company.

The importance of using an SMS include:

  • Increased transparency and accountability: SMSs help increase transparency and accountability by providing detailed information about the company's financial performance, including key metrics such as earnings, cash flow, and debt levels. This information can help investors make informed decisions about whether or not to invest in the company.

 

  • Reduced risk: An SMS can help identify potential conflicts of interest and ensure that all stakeholders follow the same rules by tracking stakeholder activity. It can reduce the risk of shareholder lawsuits or other legal disputes.

 

  • Improved decision-making: Managers can better allocate resources and manage risks by having access to all relevant data. It can lead to improved profitability and growth for the company.

 

There are many benefits of stakeholder management, including:

 

  • You can get started quickly by investing in projects that interest you.
  • No need to be an expert in finance or business to participate.
  • Draw out your money at any time without loss.
  • Monitor your investments online anytime, anywhere.
  • It helps you determine which groups need special attention or care when planning and executing a project.
  • It allows you to prioritize your resources and allocate them most effectively.
  • It helps you identify potential conflicts and resolve them before they become problems

 

PMP Certification

 

Stakeholder Analysis Methodology and its Uses

 

Stakeholder analysis definition:

It is a process that helps you identify the different groups of people who impact your business or project. Once you know who these stakeholders are, you can better understand their needs and best serve them.

 

There are three main types of stakeholders: internal, external, and shared.

Internal stakeholders

Internal stakeholders are those who work within your company or organization. These include employees, customers, suppliers, and others directly connected to your business.

 

External stakeholders

These people or organizations indirectly connect to your business but may still impact it. These include investors, government agencies, and the media.

 

Shared Stakeholders

Shared stakeholders are those who have stakes in both your company and the success of a project or business. These people may include community members who use your product or service and members of the general public who could be affected by what you do.

 

Once you know who these stakeholders are and their needs, it's essential to develop a strategy for addressing them. It might involve creating marketing plans that target specific stakeholders, developing products that meet their needs, or implementing policies that benefit all parties involved.

 

Stakeholder analysis and stakeholder management are two concepts that will become more important in the future. They help organizations understand, identify, and manage their stakeholders.

 

Stakeholder Analysis Process: What Is It? Why is it essential?

 

The analysis process identifies, assesses, and understands your stakeholders' value to your business. Stakeholders are all parties with an interest in a company's success. This article will explain why it is essential to identify stakeholders, what kinds of information stakeholders want, and how stakeholders can be positively affected by making your company more sustainable.

 

You need to take a few steps to complete an analysis. These stakeholder analysis steps include:

 

  1. Define your stakeholders: Who are the people or groups that will be affected by your project?
  2. Identify their needs: What are the specific benefits and features they want from your project?
  3. Assess the impact of your project on these stakeholders: It describes How will your project affect their ability to meet their needs?
  4. Develop a plan to address any concerns that have been identified: What measures will you take to ensure that everyone is happy with the final product?

 

It is essential to identify your stakeholders because it will help you understand their needs and wants, which will help you create a better product or service.

 

There are several reasons why it is essential to identify stakeholders early in the project:

 

  • Stakeholders can provide valuable input and feedback during the planning stages.

 

  • By understanding your stakeholders, you can better target your marketing efforts.

 

  • You can also develop relationships with key stakeholders, leading to future business opportunities.

 

Once you have identified your stakeholders, it is essential to build a relationship with them to know what you do and why. It would help keep them updated on progress to judge whether or not the project is going according to plan.

 

Stakeholder Analysis in Project Management

 

In the analysis, stakeholders are the people or groups interested in a project and may be affected by its success or failure.

When you are planning a project, it is essential to identify the stakeholders for

Some familiar stakeholders for projects include:

 

  • The client or customer:

This person or organization pays for the project and usually benefits the most.

 

  • The Project team:

This group includes people who will be carrying out the work, such as architects, engineers, and designers.

 

  • Other parties with whom the project has relationships:

These could be suppliers, subcontractors, or others the project indirectly connects.

 

  • The public:

This group includes anyone who might be affected by the project's outcome, such as residents near a construction site, members of a community whose land will be used for new development, or people living near a plant that produces hazardous waste.

 

Further, they can be classified into 5 major categories:

 

  1. Customers: The customers of a project are those individuals or organizations who purchase or use the product or service invented by the project.

 

  1. Employees: Employees working on a project usually benefit from it in some way, whether financially (e.g., wages) or through privileges.

 

  1. Suppliers: Suppliers provide materials, services, or other resources needed for the project.

 

  1. Partners: Partners can be business partners (such as suppliers), co-workers, or friends who are involved in some way with the project (for example, providing advice or support).

 

  1. Regulators: Regulatory bodies such as government agencies can affect projects in many ways, from requiring specific procedures to outright approving certain types of projects.

 

Stakeholder Analysis Techniques in Project Management

 

Many stakeholder analysis techniques can be used to identify and understand the needs and wants of different groups of people affected by a proposed project or policy.

 

Some standard analysis techniques include:

 

  • Needs assessment- It is when you ask people what they need or want from a project or policy.

 

  • Stakeholder Impact assessment - This tool helps determine the possible negative and positive consequences of implementing a project or policy. This helps in stakeholder assessment.

 

  • Feasibility study - It evaluates whether implementing a project or policy is possible and affordable.

 

Stakeholder Analysis Tools & Methods

 

Many different stakeholder analysis tools can be used to identify and understand the needs and wants of other groups of people. These tools aid the stakeholder analysis methods. It is vital to utilize these tools at your disposal while charting the project stakeholder analysis. The use of a stakeholder diagram coupled with these tools would be extremely beneficial.

 

A stakeholder analysis matrix is a tool that helps you identify the key stakeholders, their interests, and the benefits they may obtain from a proposed change. It can also help you identify any potential conflicts of interest. The stakeholder engagement assessment matrix is a very useful tool to possess.

 

  1. SWOT analysis

It is a straightforward tool that helps you analyze your strengths, weaknesses, opportunities, and threats.

 

  1. PEST analysis

PEST stands for political, economic, social, technological, and environmental factors. This type of analysis can help you understand how your business is affected by these factors and how you can best address them.

 

  1. SWOT+PEST analysis

SWOT+PEST is a complete SWOT analysis that considers all five factors.

 

  1. Value chain mapping

This tool helps you identify all the steps in your business from production to sale and determines who is responsible for each step. This information can help you identify areas where improvements can be made or new products or services developed.

 

  1. Myers-Briggs Type Indicator (MBTI)

It is a psychometric assessment tool that helps you understand your personality type and how it affects your interaction with others.

 

  1. Five Forces Analysis is a tool used to identify the competitive forces influencing an industry or market.

 

  1. Value Chain Analysis helps you understand how products or services are produced from raw materials to the end customer.

 

  1. Corporate Social Responsibility (CSR) plans help companies measure their impact on society and develop strategies to improve their image and public perception.

 

Stakeholder Analysis Document

 

A stakeholder analysis document is a document that helps you identify and understand the different groups of people who your proposed project or change may influence.

 

When creating a stakeholder analysis document, you should:

  1. Identify all the stakeholders and their interests.
  2. List the benefits your project or change will provide to each group of stakeholders.
  3. Explain how your project or change will meet the needs of each group of stakeholders.
  4. Describe any risks associated with your project or change to each group of stakeholders.
  5. Discuss any solutions to mitigate those risks you propose for each group of stakeholders.

 

Techniques Used to Analyze Stakeholders

 

  • Stakeholders’ Past performance

The first technique is to look at the past performance of the stakeholder. It can help you whether or not the stakeholder has been successful in holding onto their investments.

 

  • Company's Financial statements

Another technique is to look at the company's financial statements. It can help you understand how profitable the company is and whether or not there are any signs of financial trouble.

 

  • Stock price history

Finally, you can also look at the stock price history to see if there have been any changes in sentiment over time. It can help you regulate whether or not it is an excellent time to buy or sell shares of the company.

 

Stakeholder Analysis Model

 

The stakeholder analysis model below can help you with stakeholder analysis:

  • Create a list of essential stakeholders:

To use this model, you will need to create a list of all the stakeholders involved in your project. It could include customers, employees, suppliers, partners, and others.

  • Analyze their needs & wants

After creating your list, it is essential to understand their needs and wants. It would help to consider how your project will affect each stakeholder.

  • Next, you will need to create a stakeholder matrix where each row represents one stakeholder, and each column represents one need or want.

 

Below are the Stakeholder analysis examples

  • If you are designing a new product, the stakeholders might be customers (row 1), engineers (row 2), marketing (row 3), and manufacturing (row 4). The needs or wants for this product might include features such as low weight and easy assembly
  • If your business involves selling products to external customers, you need to identify who those customers are and their needs. You would also need to consider things like pricing policies and delivery times.

 

Importance of Stakeholder Analysis Framework

 

The Stakeholder analysis framework can help you to:

  1. Define your target market.
  2. Identify who your key stakeholders are.
  3. Determine what their needs and wants are.
  4. Create a plan of action to meet their needs and wants.

 

When conducting a stakeholder analysis, it is essential to consider the following:

  1. Who are the key policy-makers?
  2. What are their precedence?
  3. What are their goals?
  4. What are their restraints?
  5. How do they interact with each other?
  6. How might they react to changes?
  7. What are their perceptions of your project or business?
  8. How can you best serve them?

 

Stakeholder Analysis Engagement

Stakeholder analysis engagement is a process that helps you identify the key stakeholders in your business and their needs. This information then can be used to establish and implement a strategy that meets those needs.

 

There are four main steps in stakeholder analysis engagement:

  1. Identify the stakeholders: To identify them, you need to understand your customers and their needs. You can do this by managing surveys or interviews with key people in your business, such as customers, employees, or suppliers.
  2. Analysis of the stakeholder's needs: Once you have identified their needs, you need to determine how best to meet them. It involves analyzing the current situation and finding possible solutions to satisfy all stakeholders.
  3. Implementation of the solution: After determining how best to meet the stakeholder's needs, it is essential to implement the solution. It involves making sure that everything is set up correctly so that everyone involved is happy with the results.
  4. Monitoring and evaluation: It is important to periodically monitor and evaluate how well your solution is working to make necessary adjustments as needed.

 

PMP Certification

 

Conclusion

Stakeholder analysis is a critical step in the development of any organization. It provides an overview of the stakeholders and their role in the project, guiding decisions on engaging with them. It's essential to identify all stakeholders, as many people have different views on what needs to be done and who should do it.

You can use a stakeholder matrix or a list of stakeholder attributes (their roles) to determine which stakeholders are most important for your project and their level of involvement. The skill to perform such analysis can prove to be extremely useful for organizations. This has led to a surge in demand for qualified professionals with this skill set.

Getting certified by a governing body like PMI by getting the help of a reputed training body like Sprintzeal would help you advance your career in this respect.

 

 

Check out these courses to advance your career –

PRINCE2® 6th Edition Foundation Certification Training Course

PRINCE2® 6th Edition Certification - Foundation Practitioner Training

 

Some articles for you to learn more –

Project Management Tips - Best of 2022

Project Management Framework Guide

About the Author

Sprintzeal   Nandini

With over 3 years of experience in creating informative, authentic, and engaging content, Nandini is a technology content writer who is skilled in writing well-researched articles, blog posts, newsletters, and other forms of content. Her works are focused on the latest updates in E-learning, professional training and certification, and other important fields in the education domain.

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